bespoke - bi-ˈspōk
adjective
1. Specially made for a particular customer or user.
2. Distinguished by custom craftsmanship, precise tailoring, and a rejection of "one-size-fits-all" solutions.
Who are We?
Bespoke Resilience Isn't Just Our Name — It's How We Work.
Bespoke Resilience gets to know your company and builds solutions around how your organization actually operates.
Jamie Goodloe is an accredited business continuity professional (MBCP, MBCI) with 18+ years of experience across every pillar of resilience: business continuity, disaster recovery, and crisis management. She’s even worked for two of the software providers.
That range matters. Most programs break down at the seams - where BC hands off to DR, where IT and the business stop speaking the same language, where a plan that looks solid on paper falls apart the moment real stakeholders are in the room.
Jamie has spent her career working in those seams, which is why organizations bring her in not just to assess a program, but to move it forward.
She's equally comfortable in the boardroom and on the floor - translating resilience strategy for executives and boards, then rolling up her sleeves with the operational teams who have to live the plan day to day. That range is what turns a resilience program from a document into something an organization actually trusts.
Every engagement starts the same way: understanding your organization's structure, risk appetite, and maturity — then building from there.
No one-size-fits-all frameworks. Just a program built for your business, by someone who's done the work at every level of it.
Service Offerings
Who We Serve
Financial Services
Business continuity and crisis management aligned to FFIEC, OCC, and other regulatory expectations, including third-party/vendor risk.
Insurance
Program assessments and BC planning built around claims continuity, policyholder service levels, and regulatory reporting requirements.
Technology
Resilience planning for organizations balancing rapid growth with system uptime, data protection, and incident response readiness.
Hospitality
Crisis response and continuity planning focused on guest safety, reputation management, and multi-location coordination
Manufacturing , Distribution, Transportation & Logistics
BIAs and DR planning that account for supply chain disruption, equipment failure, fleet, vendor, multi-site operational dependencies, and production continuity.
Science/Pharma
BC and crisis planning that accounts for regulatory scrutiny, supply chain integrity, and research/production continuity.
Retail & Wholesale
Business continuity built around supply chain, point-of-sale systems, and seasonal/peak-demand resilience.
Real Estate & Constructio
Resilience planning addressing site safety, project continuity, and vendor/subcontractor dependencies.
What People Are Saying
“Jamie’s impact was immediate. We faced a complex scoping challenge with very limited resources, but Jamie’s ability to navigate those technical hurdles was impressive. She has a rare gift for knowing exactly which questions to ask—and more importantly, who to ask—to get to the right people in the room for the critical conversations.”
— Former Customer“What stood out most was her attention to detail and ability to keep the team engaged, focused, and on track throughout the session. Our teams love working with her and it showed during the exercise.”
— Former Customer“Jamie is not only an exceptional professional but also a fantastic person to work with. I would highly recommend her to any organization looking to elevate their resilience capabilities.”
— Former Customer“No matter what is asked of Jamie, she finds a way to apply her knowledge, collaboration and work ethic to find the best solution possible!”
— Industry Leader / Mentor“She builds meaningful relationships internally and externally in a professional way; communicates brilliantly with leaders, executives, colleagues, and across teams. It has truly been a pleasure to work with her from the minute I met her. Jamie is an amazing person and professional; I cannot recommend her highly enough as a force in our industry.”
— Former Colleague“Jamie is exactly the kind of business continuity and resilience professional every organization hopes to have. She is someone who not only understands the discipline deeply, but consistently delivers results across a wide range of environments.”
— Former LeaderContact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!